Your Visit

What to Expect for Your Emergency Visit

Similar to an emergency clinic for humans, the Pet Emergency Clinic prioritizes patients based on the severity of the emergency. Long wait times may be experienced depending on the volume of patients in the hospital.

  • Upon entering the Pet Emergency Clinic, you will be directed to scan a QR code to fill out a registration form on your mobile device, or you will be directed to our registration kiosk if you do not have a smart device.
  • Your pet will be in the queue to be seen, in order of severity of the emergency. Our triage team orders patients and constantly evaluates them based upon new cases.  
  • Once triaged, a comprehensive exam by a veterinarian, followed by an estimate and direction for a treatment plan
  • When your visit is complete, the Pet Emergency Clinic will provide your regular veterinarian with a copy of your pet’s medical records.

What to Bring:

  • Leash or carrier for your pet
  • Cell phone charger or power pack
  • Current Medications. It is important to know what medications your pet is currently taking so that we may be able to provide the best possible care.
  • If your pet ingested anything toxic, please bring the PACKAGING, CONTAINER, and/or SUBSTANCE with you to the clinic. It’s highly recommended to call Pet Poison Helpline at (800) 213-6680 before your visit.