Frequently Asked Questions
FAQs
Is Pet Emergency Clinic open 24/7?
What should I do if I think my pet is having an emergency?
If you are concerned about your pet, it is always best to have them evaluated as soon as possible. Pets can hide signs of pain or illness, and urgent symptoms may become serious quickly. You may call us at (509) 326-6670, but if your pet is in distress, please come directly to our hospital.
Where is Pet Emergency Clinic located?
Pet Emergency Clinic is located at 21 E Mission Ave, Spokane, WA 99202. We serve pets and families throughout Spokane, Eastern Washington, and the Idaho Panhandle.
Why might another pet be seen before mine?
Emergency veterinary care is based on triage, meaning the most critical patients are treated first. We understand waiting can be stressful, and our team works hard to care for every pet as efficiently and compassionately as possible.
Will you work with my primary veterinarian?
Yes. Collaboration is one of our core values. We work closely with primary veterinarians and referring clinics to support continuity of care. After your pet’s emergency visit, we can help ensure your regular veterinarian has the information needed for follow-up care.
What services do you provide?
Pet Emergency Clinic provides emergency veterinary care, internal medicine, oncology, and blood bank services. We also offer access to urgent care resources through a separate urgent care partner.
Should I call before coming in?
Calling us at (509) 326-6670 ahead of time can be helpful, especially if your pet is experiencing a serious emergency. However, it is not required. If your pet is in distress, please come in immediately.
Do you treat pets from outside Spokane?
Yes. While we are located in Spokane, WA, we serve pets and families from across Eastern Washington, the Idaho Panhandle, and surrounding areas.
Do I need an appointment?
What kinds of symptoms should be treated as an emergency?
Common emergency signs may include difficulty breathing, repeated vomiting or diarrhea, collapse, seizures, severe pain, trauma, wounds, toxin ingestion, sudden weakness, or trouble standing. If something feels wrong, trust your instincts and seek emergency veterinary care.
What happens when I arrive?
When you arrive, our team will assess your pet and prioritize care based on medical urgency. Pets in critical condition may be seen before more stable patients. We will communicate with you throughout the process and explain recommended next steps as clearly as possible.
Are you locally owned?
Yes. Pet Emergency Clinic is locally owned and operated. We are proud to serve our community with compassionate, professional emergency veterinary care while supporting pet owners and local veterinary partners throughout the region.
Do you provide regular wellness care, vaccines, or routine exams?
No. Pet Emergency Clinic focuses on emergency veterinary care, internal medicine, oncology, and blood bank services. We do not replace your primary veterinarian for routine wellness care, vaccines, spay/neuter services, dental care, or general checkups.
Do you offer urgent care?
Urgent care is handled through a separate partner resource, Pet Urgent Care. If your pet is experiencing a non-life-threatening concern that still needs prompt attention, please refer to our urgent care information for the appropriate next step.
What should I bring with me?
If available, please bring your pet’s medical records, current medications, recent test results, and any information about what happened. If your pet may have ingested something toxic, bring the packaging or product information with you.
When should I contact Pet Emergency Clinic?
Contact or visit Pet Emergency Clinic whenever your pet needs urgent or emergency veterinary care. We are here 24/7 to provide compassionate, advanced support when your pet needs help most.