Emergency Registration

The fee for the emergency examination by the veterinarian is $170.00. An additional $25.00 fee will be added from 8pm to 8am and on observed holidays.

Additional fees are charged if treatment, medication, and/or hospitalization is necessary. An estimate of total cost may be obtained from the veterinarian. A deposit may be requested. Fees are due at the time of service.

We accept multiple forms of payment including Cash, VISA®, Mastercard®, Discover®, Scratch Pay and Care Credit.

Please note: A 3.5% transaction fee is added when paying by credit or debit card.

I understand and acknowledge that...

• Most communications, especially with the veterinarian, will take place via phone. I will have my phone on and available to receive calls while I am waiting for the doctor to call so that I can be reached during the visit. If I do not have a phone with me, I will communicate this to the reception staff as soon as possible.

• This facility does NOT operate on a first come, first served basis. My pet will be seen by a doctor according to the actual medical urgency of their condition as determined by the medical staff.

• The staff is unable to provide an estimate of wait times as patients are prioritized by the medical urgency of their condition and NOT arrival time. Wait times are variable and depend on the number of hospitalized patients, new emergency patients, staffing levels, etc. and cannot be accurately predicted.

• I will be provided with an estimate for any recommended care exceeding the Emergency Fee and that I will be required to leave a deposit of 75% of the high end of the estimate range upon estimate approval.

• Payment is due at the time of service (upon discharge of patient). I understand that the hospital does NOT offer payment plans directly. Financing is ONLY available through third parties such as Care Credit and Scratch Pay.

• Rude, aggressive, and/or verbally or physically abusive behavior will not be tolerated. If the staff feels that my behavior is inappropriate, I will be asked to find another veterinary facility to care for my pet.

• Any personal items (i.e., blankets, leashes, harnesses, dog beds, etc.) may be lost or misplaced during your pet's stay at our facility.

CPR/DNR

Please confirm your wishes regarding your pet's CPR or DNR status. Please note the following regarding CPR in pets:

• If your pet suffers cardiopulmonary arrest (their heart stops and/or they stop breathing), you have the choice to authorize or decline CPR.

• CPR in pets will include orotracheal intubation, chest compressions, IV catheter placement with administration of emergency drugs, etc.

• CPR itself causes trauma. Secondary complications related to performing CPR generally include pulmonary contusions and rib fractures.

• If CPR is performed, statistically your pet will have a 2%-7% probability of recovering and then later being discharged from the hospital.

• The fee for CPR alone will be approximately $430. If your pet is resuscitated, they will then require further care and hospitalization to address the underlying cause of their arrest and to also address any secondary complications as noted above.

For a pet that is resuscitated following CPR, you should expect a minimum of $2000 in continued care, but an individualized estimate will be provided based on your pet's condition and cause for arrest.